What is your refund policy?

Refund Policy for Personalized Party Boxes

We take great pride in offering personalized party boxes tailored to make your celebrations special. Due to the custom nature of these products, we are unable to accept returns.

While returns are not possible, we are more than happy to offer exchanges. Our primary goal is to ensure your utmost satisfaction with your party box. If for any reason you are not completely thrilled with your purchase, please reach out to us. We will strive to provide an exchange that meets your needs and enhances your experience.

Exchanges must be initiated via email ([email protected]) within seven days of receiving a damaged or defective item.

Quality Assurance and Customer Care:

We back the quality of our products with full confidence. Every party box is crafted with attention to detail and quality, ensuring you receive nothing but the best. If you encounter any issues with the quality of your party box, let us know. We are here to rectify any concerns and ensure that your experience with us is nothing short of exceptional.

For further assistance, our customer service team is just a message away.