Shipping Policy

Q: How close am I to the perfect party?

A: Just minutes away.

What else can we answer for you?


What’s included in my Party in a Box?Your Party in a Box includes everything you need to spotlight the person you’re celebrating and spoil their guests! Each Box includes customized invitations, dinner + dessert plates, cutlery, cups, straws, placemats, napkins, party hats, gift bags, party favors, thank you notes, gift tags, party frames, customized signage, confetti, a cake topper, customized water bottle labels, and everyone’s favorite: a customized backdrop! Adds ons are available for a fee.
Where does my Party in a Box ship from?Your Party in a Box is designed, packaged, and shipped from Scarlett Collection’s headquarters in Atlanta, GA. 
How far in advance do I need to order my Party in a Box?We highly recommend ordering 4-6 weeks prior to your party so you can get those invites out! Working against the clock? With time needed to customize your party decorations, we need at least 7 days to prep your Party in a Box, plus shipping. Rush orders are an additional $150 investment, but can’t be guaranteed by a specific date due to current shipping delays. 
How much does it cost?All Boxes start at $347. The number of guests you are planning for and add-ons will adjust this. And your Box always ships free!
How many guests does each Box provide for?Boxes can currently accommodate anywhere from 8-48 guests! Planning for a larger party? The more, the merrier! Just contact us! 
How much work is required once I receive my Box?First thing’s first: We recommend starting with a little dance party! After that, unbox your Party in a Box delivery (it’s exciting, we promise!), hang your backdrop, fill the frames, and set the table. Gone are your days of running around, dabbing sweat, and wondering what you forgot minutes before your guests arrive!
Can the materials in my Box be reused?From the frames to the signage, pieces of your Box can be reused — as can the box, itself!
Why should I buy a Party in a Box?Let us count the reasons… Your Party in a Box is designed, crafted, and delivered from an Atlanta-based professional party planner. It eliminates the multiple shopping trips and online orders you’ve (unfortunately) become used to. It’s convenient, but not cookie cutter — your Box is customized to you and includes things you can’t find in the big box party stores. It’s a complete party kit, and safe to shop for during COVID times. Want us to go on? Just email us 🙂
Can you plan my party for me?Let’s chat! Head over to my custom party site and see what the full Scarlett experience is like.
What is your refund policy?

Refund Policy for Personalized Party Boxes

We take great pride in offering personalized party boxes tailored to make your celebrations special. Due to the custom nature of these products, we are unable to accept returns.

While returns are not possible, we are more than happy to offer exchanges. Our primary goal is to ensure your utmost satisfaction with your party box. If for any reason you are not completely thrilled with your purchase, please reach out to us. We will strive to provide an exchange that meets your needs and enhances your  experience.

Exchanges must be initiated via email ([email protected]) within seven days of receiving a damaged or defective item.

Quality Assurance and Customer Care:

We back the quality of our products with full confidence. Every party box is crafted with attention to detail and quality, ensuring you receive nothing but the best. If you encounter any issues with the quality of your party box, let us know. We are here to rectify any concerns and ensure that your experience with us is nothing short of exceptional.

For further assistance, our customer service team is just a message away.

What is your shipping policy?

Processing Time: At Scarlett Collection, we take the time to personalize each party box with care. Please allow  3-5 business days for us to prepare and personalize your order before shipping.

Shipping Options and Delivery Times: We offer several shipping options to meet your needs:

  • Standard Shipping:  5-10 business days
  • Expedited Shipping:  2-4 business days
  • Overnight Shipping: 2 business days

Please note, these times are estimates and may vary based on location and other factors.

Shipping Costs: 

Cue the confetti, your party box always ships free! 

International Shipping: Scarlett Collection is delighted to serve customers worldwide. International shipping times and costs vary depending on the destination. Please be aware of potential customs fees or taxes that may apply in your country.

Order Tracking: Once your order is dispatched, you’ll receive a tracking number to monitor the delivery status of your party box.

Damaged or Lost Packages: If your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue promptly.

Customer Support: For any shipping-related inquiries or assistance, our customer support team is here to help. Contact us at [email protected]

My question isn’t answered here…

We’re all ears and can’t wait to hear from you! Fill out the form on our contact page, and we’ll get back to you within 24 hours!




Questions answered + ready for some party inspiration?

Diane K.

“Morgan was so quick to get back to me and so sweet and so personable. She really cared. It’s just not something you can pay for. It’s a priceless piece of humanity when you’re buying something for a one year old’s birthday, because these are memorable moments in people’s lives, and to know that someone cares that you’re truly enjoying them… that’s really special.”

Diane K., PA




[activecampaign form=3]
Party In A Box Scarlett Collection Party

ScarlettCollection.Party © 2021 – All Rights Reserved.

Website Design by